Work
Real systems, shipped for real businesses
A look at the work. Details anonymized on request.
Rebuilding an independent agency's entire lead engine
The agency's old site only emailed the owner when a quote came in, so leads waited, and many went cold. We rebuilt the intake around speed and follow-up: every quote request now fires an instant text and email to both the agent and the prospect, a website chat hands off to a live text thread, and lapsed policyholders get automated, compliant win-back outreach.
Every message is sent over registered, TCPA/10DLC-compliant SMS with real consent capture and tamper-evident logging, so it actually delivers, and the agency stays protected.
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faster lead response (was hours, now seconds)
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more inbound conversations captured
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premium rebound from lapsed clients
Metrics finalized as the system runs; figures shown are placeholders.
More case studies as engagements wrap. The same playbook applies to dental, legal, home services, and med spas, any business with leads to chase and customers worth keeping.